Business Development Executive Permanent

Business Development Executive. Trade Association. Central London. £25k Basic with realistic OTE £45k. Full Time Perm role. Central London

JOB DESCRIPTION: Business Development Executive

Our client is looking for a new Business Development Executive to sell their membership offer and products to new and existing clients. This role will suit someone who thrives in an environment of putting the customer first, hitting sales targets and working collaboratively as a team to consistently improve our offer and services.

The right candidate will possess the natural gravitas to build client relationships, have some experience of sales and be seeking to develop their sales career, and a knowledge and understanding of what it takes to deliver “world class” customer service.

The ideal candidate must be a self-starter and quick learner, who can clearly communicate the offering to potential and existing clients, develop and deliver on plans for account management, meet set sales targets on a monthly and quarterly basis, and demonstrate RoI on performance.

The right individual will have good networking skills, particularly on the telephone and not be afraid of cold calling, great closing skills, be able to capture and articulate insight from customers, and adept at using CRM systems and pipeline models.

Sales targets to be hit include weekly membership acquisitions, renewal of existing members (90 per cent plus), and building and growing discretionary spend across your accounts by at least 10 per cent year on year. At the same time, customer satisfaction is also measured – the sale is not the end of the process for us, it’s all about the customer service.

Location

Based in SE1.Some national travel will be required to meet with members.

Reporting to

Business Development Director

Department

Member Engagement

Team

You will work closely with others in the Business Development team, which totals the Business Development Director and two others. The team is part of a wider sales team of eleven people in total.

Key duties and responsibilities

  • Develop new business opportunities through cold calling and lead generation and following up inbound leads to the business
  • Closing sales and working to and achieving sales targets both individually and as part of a wider team
  • Managing client expectations and providing fantastic follow up and customer care
  • On-going client management to win upsell business / cross-sell other business to your own base of clients
  • Maintaining a strong sales pipeline
  • Develop and implement an account development plan, call cycle and meeting programme that achieves individual sales territory (volume and profitability) targets. Engage members to ensure customer awareness of business initiatives and campaigns and minimises member attrition.
  • Provide excellent customer service at all times.
    Manage all customer relationship information by communicating with the operational delivery department and finance, and maintaining the in-house CRM and database systems so that colleagues can access customer information at any time.
  • Continuously develop industry knowledge, commercial awareness and own skills in order to provide the best possible standard of account management and maximise sales.
  • Promote our brand image and values in every internal and external engagement so that it reflects the company’s high standards and develops the customer relationship.

Commission structures and other rewards above basic salary will be set out at shortlisting.

OTHER REQUIREMENTS

  • At all times, ensure your work falls in line with business strategy and the team’s priorities.
  • Champion ‘continuous improvement’ across the organisation
  • To pay due regard to health and safety.
  • To promote equal opportunities at all times.
  • Undertake any other work as required.

Person specification

Knowledge, Skills and Experience

Essential:

  • Evidence of successful sales background
  • Business/commercial acumen
  • Proof of networking and selling
  • Natural consulting style

Desirable:

  • Experience in a membership body or experience in the recruitment industry
  • Relevant sales qualification

Personal:

  • Passion for customer service
  • Strong ability to impact and influence
  • Excellent interpersonal understanding
  • Strong achievement drive and initiative
  • Team player
  • Excellent communication skills
  • Good organisational and administrative skills

Job Overview

  • Date Posted: Posted 2 weeks ago
  • Expiration date: December 31, 2018
  • Location: Central London
  • Job Title: Business Development Executive
  • Salary: £25,000 - 25,000
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