Membership (CRM/Digital) Co-ordinator
Basic Salary £35,000 Pro Rata
Benefits Include: Generous Pension scheme, 25 days Annual Leave, Life Assurance, Income Protection Scheme, Private Medical Insurance, Season Ticket Loan, Cycle to work scheme, Eye test & Maternity or paternity pay above statutory levels.
6 Month Contract, Immediate Start
My client is a well-established membership organisation who is currently recruiting for a
Membership (CRM/Digital) Co-ordinator join their team at their offices in Central London.
The post holder will be responsible for the successful implementation/configuration and delivery of the membership function of the new CRM system (Silverbear/Microsoft Dynamics) and website content management system (CMS/DNN). The Membership (CRM/Digital) Co-ordinator will work closely with different areas of the organisation to understand requirements and liaise with key stakeholders/developers to deliver the organisation’s digital goals
Experience, Skills & Knowledge Required
Minimum of 3 years’ experience of working with and implementing/configuring CRM technologies within a member focused environment
Experience of membership processes in a membership organisation
Experience of process mapping and documenting processes
Microsoft Dynamics CRM Configuration skills (including views and dashboards)
Experience of configuring a new Content Management System (CMS)
Experience of liaising with developers – Knowledge of online payment systems/processes
Experience of using an email marketing tool to manage advertising and communication campaigns – An analytical/critical problem-solving led approach
An understanding of process re-engineering/customer self-service
Experience of user acceptance testing
Attention to detail
Working knowledge of Data Protection and GDPR
To work on your own as well as part of a team
Proactive approach to managing own workload
Communicate in a timely manner and maintain accurate documentation
Support diversity and equality in the workplace
Experience of working within a professional association
Knowledge of the DNN Content Management System (CMS)
An understanding of the health sector
To apply to this role please send your CV
Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.
membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.